Torino, Piemonte, Italia · · 45.000€ - 65.000€


Descrizione dell'offerta

We arelooking for a

Customer Service Manager – Italy Wholesale

to lead ourCustomer Service team and ensure an efficient, proactive and solution-orientedservice for our Wholesale business.

Reportingto the

Italy Wholesale Commercial Director , the role combines teamleadership with hands-on operational responsibility across order management,shipments, deliveries, customer requests and issue resolution.

Proven experience in

B2BCustomer Service , ideally within fashion, apparel, retail or consumergoods.

Previous experience leading orcoordinating a team.

Solid knowledge of

Wholesaleprocesses , order management and delivery flows.

Strong cross-functionalcollaboration and stakeholder management skills.

Excellent organizational,analytical and problem-solving abilities.

Proactive, autonomous andresults-oriented approach.

Good knowledge of

Excel and ERP/business management systems.

AS400 experience is a plus.

Italianand English proficiency.

If you arean experienced Customer Service professional looking for a role combining

teamleadership, operational ownership and continuous improvement , we would loveto hear from you.

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