Italian Speaking Customer Support | Portugal (Relocation Provided)

Turn your Italian and English into a career in one of Portugal's most charming coastal cities. Join an international team supporting customers in the healthcare and medical devices space, a role where your work makes a real difference to people's daily lives. Location:

Porto, Portugal Work Model:

On-site Languages:

Italian (fluent) + English (C1) Schedule:

Rotating shifts, Monday to Sunday, 24/7 operation, 2 rotating days off. Occasional night shifts (22:00–07:00). Salary:

€1,000 gross/month x 14 salaries What you'll do

Support customers in Italian and English via the channels the team covers Resolve queries with empathy, accuracy and a calm approach, including sensitive or urgent situations Keep high service quality while handling several markets and a lot of product information What we're looking for

Fluent spoken and written Italian, C1 English Strong communication, active listening and problem-solving skills Good stress management, detail orientation and the ability to retain a lot of information A plus: background in healthcare or technical support, or knowledge of diabetes or medical devices What you get

€1,200 welcome bonus for Italian speakers, paid in 12 monthly installments during your first year Food allowance of €7.63 per working day Shared accommodation for up to 12 months if you relocate from outside Portugal (details discussed during the interview) Meaningful work in healthcare-related customer support, in a multicultural team Good to know

Night shifts are covered only occasionally by a small team. You should be comfortable with this rotation. Flight tickets are not included. No relocation support within Portugal for this language market.

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