Italian speaking -Customer Experience Associate Remote in PT

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring

Italian Customer Service Representatives

to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is

fully remote , allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills. Key Responsibilities: Handle inbound customer inquiries via phone, email, and chat Assist with product information, troubleshooting, and issue resolution Deliver excellent customer service while ensuring a positive customer experience Follow up on customer requests and escalate issues when necessary Requirements: Proficiency in Italian

(C1/C2 level) Already residing in Portugal

(remote work available from any city except the islands) Strong English communication skills

(C1 level) Exceptional problem-solving and interpersonal skills Additional Information: Must hold a

European passport

(visa sponsorship is not provided) Previous experience in customer service is advantageous but not required What’s Offered: Competitive salary and performance-based incentives Full training provided Opportunity to work in an international environment with career growth potential

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