Customer Service Specialist
Descrizione dell'offerta
Gerresheimer moulded glass italy was established in December 2025, originating from the factories and headquarters of Bormioli Pharma group, which deals exclusively with moulded glass for pharmaceutical industry.
Job Description
The resource within the Customer Service team will be responsible for the following activities:
- Entering, managing and receiving customer orders through Corporate Management System
- Ensure customer support for all information and/or questions about the order process (order entry and confirmation, stock checks and delivery management with different contractual conditions)
- Ensure the achievement of Customer Satisfaction by coordinating with other company functions
- Ensure accurate document management of customer records, new articles and price lists
- Supports and monitors the order book through regular Reports
Qualifications
- 3/4 years of experience in similar roles
- Excellent knowledge of English Language
- Accuracy, planning and organization
- Good relationship and communication skills