YouTube Manager

Knwn Local (formerly A Impact Media) is on a mission to empower real estate professionals to own their market through media.

At Knwn Local, we don't just manage accounts we drive results. If you're exceptional at client success and align with our core values: Put People First, Always Be Dependable, Be The Best & One Mission One Team, we want to know you.

Role

Here’s the short version: the YouTube Manager is the Strategist’s right hand. You’re the person who makes sure nothing falls through the cracks between strategy and execution.

We’re building the top real estate YouTube channels in the country. The Strategist sets the direction. You make sure it actually happens, on time, on brand, and at a level our clients are proud of. That means owning the post‑production pipeline, keeping the team accountable on deadlines, communicating with clients weekly, and handling all the coordination that lets the Strategist stay focused on higher‑level work.

Think of it as part project manager, part client success advocate, part YouTube nerd. You’re not reviewing every edit frame‑by‑frame. You’re making sure the right people are doing the right things at the right time, and that the client always knows what’s going on.

This is also a growth role. You’ll be shadowing the Strategist constantly, learning how they think about channels, content strategy, and client relationships. The goal is for you to develop into a Strategist yourself over time. We’d rather hire one great YouTube Manager with real potential than two okay ones.

If you like the idea of being the operational backbone behind channels that are actually changing how real estate agents build their businesses, keep reading.

Responsibilities

Strategic Bridge & Team Leadership

• Be the bridge between clients and the Strategists. If something can get done without pulling the Strategist in, you handle it
• Act as the Strategist’s EA, anticipate what they need, remove friction, keep things moving so they can focus on the stuff only they can do
• Shadow the Strategist closely. Learn how they think about channel strategy, client growth, and content decisions. This is your development track into a Strategist role
• Keep editors, thumbnail designers, and production team members accountable on timelines. If something’s late, you’re the one who catches it first
• Coach and develop your direct reports through consistent feedback
• Test AI tools that can speed up pre‑ and post‑production. If there’s a way to get better work done faster, find it
• Coordinate with marketing, shorts teams, and external stakeholders for distribution

Client Success & Communication

• Send weekly client updates, what happened, how it performed, what’s coming next
• Handle all posting and publishing: descriptions, tags, end screens, cards, scheduling. Details matter here
• Be the first point of contact for client questions. Only loop in the Strategist when it actually requires strategic input
• Present YouTube metrics (CTR, retention, view velocity, subscriber growth) in a way clients can understand and get excited about
• Make every client feel like they’re getting white‑glove service

Post‑Production Management (Primary Focus)

This is the core of the job. You own the pipeline from the moment a client finishes filming to the moment the video is live and optimized.

• Own the post‑production timeline and upload calendar across your client accounts
• Make sure clients actually film on schedule and get footage to the editing team on time
• Manage the full edit‑review‑revision‑approval cycle: route edits to clients, track their feedback, coordinate revisions with editors, get final approval
• Post and optimize every video, titles, descriptions, tags, thumbnails, end screens, cards, scheduling
• Work with the Senior Editor on retention notes and quality standards. You’re not reviewing cuts yourself, you’re making sure the process moves without bottlenecks
• Run regular retention reviews with the team to spot patterns and improve engagement
• Build SOPs, brand guidelines, and process docs that make post‑production repeatable and tight
• Track YouTube scorecard metrics (retention, view velocity, subscriber growth) and present weekly insights to your Strategist and team

YouTube Operations & Infrastructure

• Build and maintain scalable systems for packaging, publishing, and production handoffs
• Help run A/B tests on thumbnails and titles across the back catalogue
• Make sure every video reinforces each client’s authority and brand—consistent tone, consistent quality
• Document content experiments and test results so the team gets smarter over time
• Project manage writing and design deliverables so the content pipeline doesn’t stall

Results

Here’s what success looks like in this role:

• 90%+ on‑time delivery rate across all your accounts
• 15‑25 clients managed per pod with consistently high service quality
• 45–60+ videos delivered monthly within your team
• Client channels growing 100–1,000 subscribers per month
• 50–75% of videos outperforming channel baselines on impressions and subscriber growth
• Higher average views per video and steeper 24/48‑hour velocity curves
• Client satisfaction above 9/10, clients are excited to film, excited about their topics, excited about results
• Consistent documentation of experiments and A/B tests
• Growing usage of AI and tools to increase team leverage
• Supporting client revenue goals ($7.5–10M+ in sales per year per client)
• Clear progression toward Strategist‑level capabilities

Requirements

• You’re an excellent project manager who can keep multiple moving parts from crashing into each other
• You understand how YouTube works—concepts, thumbnails, titles, retention. You don’t need to be an expert, but you need to speak the language
• Strong written and verbal communication. You’ll be talking to clients, writing updates, and coordinating across teams every day
• 2+ years of experience in YouTube channel operations, project management, or channel development. Bonus points if you’ve worked on a large educational channel
• Comfortable with project management tools (Notion or similar) and Frame.io
• Proficient with GSuite
• You can look at data and spot what’s working and what isn’t
• Bonus: Experience working directly with clients in a service business
• Bonus: Familiarity with editing or Photoshop (helpful but not required)

Communication Expectations

• We use Slack for everything. It’s the go‑to
• We over‑communicate on purpose. More context is always better
• Be fast. If you can’t respond right away, let people know why
• Daily sync with your Strategist
• Weekly pod team meetings
• Weekly client check‑ins

Location

Remote (work from home)

Hours

Monday–Friday, 9:00 AM–5:00 PM EST with flexibility to support client needs

Compensation

$24,000 to $28,800 a year USD depending on skill and experience, plus bonuses

• 90 day paid trial period
• Remote work flexibility
• Clear career progression to Junior Strategist role
• Performance‑based advancement opportunities
• Direct mentorship from senior strategists
• Access to cutting‑edge YouTube education and tools

Knwn Local Core Values

You’re not just learning what we do - you’re learning how we think . The difference between good hires who struggle and good hires who thrive is usually culture absorption, not skill.

1. Core Value: Put People First

Every person matters - clients and teammates alike. We treat everyone with care, respect, and attention because when people succeed, we all win. We put the needs of our clients and team above our own.

2. Core Value: Always Dependable

We take ownership of our work, solve problems proactively, and consistently deliver work with solid systems to help make it all run smoothly. We are reliable with our clients and our team can count on you to follow through, every time. When projects or clients are entrusted to you, can our team and our clients always rely on you to get the job done on time and done right?

3. Core Value: Be The Best

We stay curious, learn fast, and adapt quickly. The best people change behavior rapidly and never stop improving - that's who we hire and who we become. Can we trust you to take care of our most valuable clients and know without a doubt that you will take care of them better than anyone else on the team in your role

4. Core Value: One Team, One Mission

We work as a unified team. We support each other, speak up honestly, look at feedback as a gift and we win together as one team. Our ability to work together well and help each other grow correlates with the speed in which we hit our mission.

To apply now