Workplace Services Intern

About Us

Established in 2017 as a Pirelli spinf-off, Prometeon Tyre Group is the only tyre manufacturer that focuses entirely on the Industrial, namely transport of goods and people, Agro and Off the Road (OTR) sectors.

With a more than 8,000 employees across 30 nationalities, 4 manufacturing sites, 4 R&D centers and a commercial presence spanning 160 countries in 5 continents, the Company is the trusted partner for everyone who demands high-quality industrial tyres with a special focus on performance and sustainability.

Role description

As a Workplace Services Intern (Leading to a permanent position) , you’ll play an important role in our Workplaces & End-user Services Team. From our headquarters in Milan, you’ll collaborate to provide premium help desk support to our employees.

Key responsibilities:

Prometeon Tyre Group is looking for a Workplace Services Intern to join the Workplaces & End-user Services Team in the Group Head Quarter in Milan. The candidate will support the team by focusing on activities that maintain and improve our workplace services to ensure a smooth and efficient working environment, including:

• Provide first-level helpdesk support for Windows and Apple mobile devices.
• Configure and maintain printers, devices, and workplace technology.
• Assist with basic networking tasks and troubleshooting.
• Manage office supplies and IT equipment inventory.
• Support new employee on boarding by setting up workstations and necessary software.
• Collaborate with the IT team to resolve technical issues and improve service delivery.
• Conduct routine maintenance and updates for software and hardware.
• Provide training and support to employees on using workplace technology .
• Assist in documenting technical processes and procedures for the helpdesk.

Qualifications required:

The ideal candidate meets the following requirements:

• Technical diploma or pursuing/recently completed a degree in IT, Computer Science or a related field is a plus.
• Reliable and quick learner with a minimum background in IT. Strong problem-solving and attention to detail.
• Proficient in Microsoft Office Suite . Proactive and eager to learn new technologies.
• Understanding of Windows OS and troubleshooting .
• Good knowledge of Apple mobile devices. Familiarity with handling Apple devices, including phone replacement.
• Familiarity with printer setup and maintenance ; experience in managing a domain and replacing PCs.
• Experience in corporate helpdesk support is a plus.
• Ability to interact with all employees at the Headquarters of a multinational company, supporting a cross-functional HQ role.
• The ideal candidate is proficient in Italian and has at least an intermediate level of English.
• Full-time presence required.

Benefits:

• Competitive Compensation Pack: 1.000€ + ticket restaurant 9 €/day.
• Training on the job.
• International and engaging environment.

WE MOVE GOODS, WE MOVE PEOPLE, WE MOVE EMOTIONS

Join US!