WMS Solution Specialist

3 Days a week on-site (Milan Region). Must be able to travel.

Italian & English language skills required.

Salary Availability:

Solution Delivery Analyst - €35,000 - €40,000

Senior Solution Delivery Manager - €45,000 - €55,000

Blue Yonder WMS experience of high interest.

Key Responsibilities

• Oversee solution implementation to ensure alignment between initial business requirements and final system delivery.
• Lead and coordinate internal functional testing and user acceptance validation activities.
• Define, document, and maintain solution design artefacts, ensuring traceability across requirements and change requests in collaboration with development, IT, and operational stakeholders.
• Provide support to operational teams in understanding system capabilities and process implications.
• Act as the main liaison between software delivery teams and business operations, facilitating prioritisation and decision making.
• Deliver WMS solutions across the full project lifecycle, including requirements gathering, functional and integration testing, user acceptance, cut over, go live, and post implementation support.
• Identify functional gaps and contribute to the evaluation of proposed solution designs.
• Log system defects, support issue investigation, and assist with resolution through structured root cause analysis.
• Collaborate with engineering and process stakeholders to refine functional specifications and support process improvement initiatives.
• Monitor project progress and produce reporting aligned with defined performance indicators.
• Maintain effective communication with internal stakeholders and external partners throughout the delivery lifecycle.

Requirements

• Degree in Information Systems, Computer Science, Engineering, or a related discipline is preferred.
• Demonstrated experience within supply chain or logistics environments.
• Practical experience working with WMS platforms, with exposure to Blue Yonder considered advantageous.
• 3 to 5 years of experience in software delivery or solution implementation roles.
• Ability to quickly become proficient in new applications or technical environments where required.
• Strong attention to detail and problem solving capability.
• Experience working with and analysing complex datasets from multiple sources.
• Ability to structure and present information clearly for different stakeholder groups.
• Strong written and verbal communication skills with the ability to summarise technical topics concisely.
• Experience providing professional support to internal teams and external vendors.
• Ability to manage workload effectively in dynamic, priority driven environments.
• Working knowledge of SQL is essential. Familiarity with tools such as Jira, Confluence, or Xray is beneficial.
• Collaborative working style with experience operating across cross functional or geographically distributed teams.
• Professional proficiency in Italian and English. Additional European languages are considered a plus.

What Is Offered

• Opportunity to work within a fast paced, delivery focused environment where individual contribution is valued.
• Open and collaborative organisational culture.
• Supportive team environment with a shared focus on achieving delivery outcomes.