Waiter at Cloud 7 Hotel Colere

Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region.

ABOUT THE PROPERTY

Cloud 7 Hotel Colere, Italy

Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm.

KEY RESPONSIBILITIES:

• Greet and seat guests, ensuring a welcoming atmosphere.
• Contribute to establishing the food & beverage outlets as a key destination by delivering tailored service to Cloud 7 hotel Colere guests and daily ski visitors.
• Ensure excellence in service quality, and adherence to Kerten Hospitality's brand standards.
• Process bills and handle payments accurately.
• Maintain cleanliness and organization of dining and service areas, ensuring readiness for each service period.

CONNECTION

• Build rapport with guests by being attentive, approachable, and professional.
• Anticipate customer needs and respond promptly to enhance the dining experience.
• Collaborate with kitchen and bar teams to ensure seamless service.

INNOVATION

• Identify opportunities for improvement in operations.
• Stay ahead of industry trends, introducing innovative concepts and creative dining experiences.

CURATION

• Adapt quickly to customer preferences and special requests.
• Uphold the restaurant’s brand values through consistent and polished service.

LEADING THE WAY

• Ensure compliance with health & safety regulations, setting the benchmark for best practices.
• Take initiatives to resolve customer concerns efficiently and effectively.

EXPERIENCE & SKILLS

• Previous experience in F&B, experience in a ski resort in Europe is highly desirable.
• Fluent in English and Italian.
• Food handling certificate is desired.
• Knowledge of restaurant management software, POS systems, and MS Office Suite is desirable.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Flexibility to work various shifts as per the management needs.

JOINING OUR TEAM MEANS

Competitive Compensation: A rewarding package tailored to your experience.

Career Growth: Opportunities for advancement within our dynamic organisation.

Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.