VP & General Manager LSW

Role Summary

The Vice President (VP) of the Legal SoftWare BU (LSW) serves as a member of the LR Divisional Executive Team and is responsible for managing a full P&L for an approximately Euro 75 million pan-European software business operating across multiple European markets. The VP sets the vision, strategy, and operating plan to deliver profitable growth of our legal software solutions. This role leads LSW through a transformation from a multi product, country based operating model to a focused portfolio of three core product lines and a function led pan-European organization, while delivering profitable growth, innovation and operational excellence. The VP sets the vision, strategy and operating plan to accelerate growth, simplify execution and bring differentiated legal software solutions to market faster through the adoption of modern technology and AI enabled capabilities. This role is accountable for revenue growth, profitability, market expansion, and organizational effectiveness, while leading the business through continued digital, AI‑enabled, and operating‑model transformation. The GM serves as the BU owner of strategy and execution across Sales, Product, Marketing, Customer Success, Operations, and Regional Leadership, ensuring scalable growth, strong customer outcomes, and long‑term value creation. The role operates in a highly matrixed global environment. Activities of the VP include: general management of the business, creating vision, establishing business strategy, developing value proposition and overall product strategy for the Business Unit LSW; establishing standards and processes for LSW; overseeing and guiding the BU in the execution of company‑wide strategies and tactics; leading the management team; driving growth and transformation, creating and maintaining a reliable system for measurement of business performance for all operations; directing budget development and administration; representing the BU in cross organizational activities; maintaining performance standards while working remotely; and representing WK within the industry. A critical aspect of the role is the ability to operate effectively within a complex matrix, partnering closely with DXG, GBS, HR, Finance, Legal and other corporate functions to deliver integrated, enterprise outcomes.

Essential Duties and Responsibilities

Business & P&L Leadership

Own and deliver full P&L accountability, including revenue growth, margin expansion, cost discipline, and forecasting accuracy. Lead the transformation from a fragmented product and country model to three key products with clear ownership and accountability. Define and execute a multi‑year growth strategy aligned with corporate objectives and regional market dynamics. Drive predictable, scalable growth across subscription, renewals, expansion, and new customer acquisition. Establish and monitor KPIs, dashboards, and operating rhythms to ensure transparency and accountability.

Growth, Go‑to‑Market & Commercial Excellence

Lead end‑to‑end go‑to‑market strategy, including pricing, packaging, segmentation, and channel optimization to markets across Europe. Strengthen enterprise and mid‑market sales effectiveness through disciplined pipeline management and value‑based selling. Embed a strong customer first mindset, ensuring products, services and experiences are grounded in real customer needs and measurable outcomes. Identify and capitalize on new growth, product, and partnership opportunities across European markets.

Product, Technology & AI Enablement

Partner closely with Product and Engineering leaders to shape a customer‑led innovation‑driven product roadmap, including AI‑enabled capabilities. Accelerate speed to market, leveraging modern development practices, cloud platforms, data and AI to shorten innovation cycles. Ensure high quality execution from concept to launch while balancing speed, scalability, security and regulatory compliance. Promote data‑driven decision making and responsible adoption of new technologies across the organization.

Organizational & Operating Model Transformation

Lead the evolution toward a function led pan‑European operating model across markets. Act as a change leader, driving clarity, engagement and momentum through periods of structural and cultural transformation. Clarify governance, decision rights, and accountability to increase speed, execution quality and collaboration. Drive continuous improvement in processes, cost structure, and organizational effectiveness.

People, Culture & Leadership

Build, inspire, and retain a high‑performing leadership team capable of operating at scale across Europe. Foster a culture of ownership, collaboration, inclusion, and growth mindset, aligned with company values. Develop future read‑ready capabilities, succession plans and a diverse leadership pipeline. Demonstrate strong matrix leadership, influencing without authority and aligning diverse functional and regional stakeholders.

External Representation & Stakeholder Management

Serve as senior ambassador of the company with customers, partners, regulators, and industry bodies across Europe. Strengthen the company’s brand and reputation across European markets. Collaborate with global peers and corporate functions to advance enterprise priorities.

Success Measures

Sustainable revenue growth and market share expansion; Gross margin and operating income improvement; Customer retention, satisfaction, and net revenue expansion; Successful execution of AI, product, and operating‑model initiatives; Leadership bench strength and employee engagement.

Other Duties

Ensure seamless collaboration and integration with DXG, GBS, HR, Finance, Legal, Communications and other enterprise functions embracing them as integral partners of LSW success. Represent the BU in cross‑organizational and enterprise initiatives.

Job Qualifications

Education

Minimum: Bachelor’s Degree (or local equivalent) in Business, Finance, Marketing, or related discipline. Preferred: Master’s Degree in Business Administration or related discipline.

Experience

5+ years Senior leadership experience (GM/VP level), with full P&L ownership in a software or technology enabled business. Demonstrated track record in enterprise or B2B software, preferably SaaS. Proven success leading pan‑European businesses with strong cultural awareness and sensitivity across multiple geographies. Strong background in product strategy, commercialization and growth acceleration. Proven change leadership experience, including operating model and organization transformation. Demonstrated ability to lead cross‑functional teams spanning Sales, Product, Tech, Marketing, Operations and support functions. Effective talent management including developing and acquiring professional level staff in different functional disciplines and locations. Preferred Experience leveraging AI, data, and modern technology platforms to drive innovation and growth. Multilingual capabilities and deep European market understanding.

Other Knowledge, Skill & Abilities

Core competency requirements: P&L & Commercial Leadership; Enterprise Software & Technology Innovation; Pan‑European Leadership & Cultural Fluency; Customer‑Centric Growth Mindset; Change & Transformation Leadership; Matrix Leadership & Enterprise Collaboration; General competency requirements: Forging purpose and vision; Demonstrates strong tech curiosity; Systems thinker; Effective communication; Leading leaders and culture; Leading self; Ethical and inclusive values; Demonstrates genuine care for Wolters Kluwer.

Travel Requirements

Frequent travel required to our various locations and work in the field with customers and reps. Domestic and international travel to Group Business Units, customer sites, and/or industry events up to 35-40% of work time. Ability to travel independently. Must have valid driver’s license and passport. Ability to travel by air and internationally.

Physical Demands

Normal office environment, flexible work arrangement. #LI-Hybrid

EEO Statement

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.