Unit Manager - Foodservice

Compass Group Italia SpA , part of Compass Group PLC , the global leader in contract catering and B2B foodservices with over £40 billion in annual revenue, is seeking a Unit Manager to support a prestigious international B&I client.

Based in Milan , the selected candidate will manage and coordinate daily foodservice operations for a key corporate site, ensuring service excellence, adherence to company procedures, and alignment with the client’s international standards.

Reporting directly to the Head of Operations for Italy, Spain and Portugal , this role represents a pivotal link between local operations and a broader multinational structure.

Key Responsibilities

• Manage the day-to-day relationship with the client, ensuring high levels of satisfaction and consistent service delivery.
• Oversee on-site foodservice activities — including corporate restaurants, coffee corners, and premium service points — guaranteeing compliance with operational and quality standards.
• Monitor operational performance, control costs, and support budget adherence while identifying opportunities for continuous improvement.
• Lead, motivate, and develop the on-site team, fostering an inclusive, structured, and performance-oriented environment.
• Ensure full compliance with HSE regulations, food safety requirements, and company policies.
• Promote a culture of process discipline, innovation, and simplification to enhance user experience and operational efficiency.
• Utilize digital tools and management systems to track performance, produce reports, and enable data-driven decision-making.
• Support the implementation of corporate initiatives, best practices, and procedural updates from the international organization.
• Collaborate effectively with regional leadership, demonstrating a multinational mindset and comfort within a structured, matrix environment.

Requirements

• Proven experience (approximately 3–6 years) in a supervisory or junior management role within corporate catering, hospitality, or structured foodservice environments.
• Strong operational understanding of service standards, team coordination, and site management.
• Excellent IT skills, with confidence in using digital tools, reporting systems, and Excel.
• Fluent English is essential ; additional languages are considered a plus.

You bring a professional mindset aligned with multinational organizations — structured, process-driven, detail-oriented, and comfortable operating in an international context.

You combine strong interpersonal and communication skills with a hands-on approach, solid organizational capabilities, and a natural inclination toward continuous improvement, innovation, and procedural compliance.

What We Offer

• The opportunity to join a highly structured, international organization working with a prestigious global client.
• A role with tangible impact at site level, offering exposure to multinational practices and standards.
• A collaborative and dynamic environment that supports professional development and internal growth.

Professionals with the background and skills described above, motivated to grow within an international context and contribute to operational excellence, are invited to apply.