TUI Blue Guide

Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia — including 2 city hotels, 10 four- and five-star resorts, and 5 clubs — Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.

Job description

We are looking for an enthusiastic and service-minded TUI BLUE Guide to support the daily guest experience at TUI BLUE Budoni. In this role, you will be a key point of contact for our guests, ensuring smooth coordination, personalised assistance, and high service standards. With a warm approach and strong attention to detail, you will help create a welcoming atmosphere and deliver the exceptional holiday experience that reflects TUI BLUE’s signature quality.

Responsibilities :

• Embrace the merge of tradition and innovation, shaping the future of travel by assisting any conventional guests with our online products & services.

• Meet, coordinate, advise, sell, and fix more complex problems for our international guests, while it all starts with you uncovering guests’ holiday needs and matching them with the right service solution and sales opportunities.

• Monitor and celebrate your success with regular sales target updates and guest feedback results for service provided in your hotels and how well you have ‘solved on the spot’.

• You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable position during your recruitment journey.

Requirements:

• You genuinely enjoy spreading positivity, are a great team player and overall, just a true people person.

• Digital know-how, willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.

• Flexibility and adaptability in a fast-paced environment are key, as well as the ability to solve problems and to work well both independently and as part of a diverse team.

• A driving license and willingness to drive abroad is a benefit.

• You are fully conversational in English and German

What we offer :

• Type of contract seasonal
• Accommodation available
• Meals provided
• Career growth opportunities within the company
• Dynamic and collaborative work environment
• Ongoing training and access to professional development courses.