Descrizione dell'offerta
Milan, Metropolitan City of Milan, Italy
About the job Travel Customer Representative We are looking for a
Travel Customer Representative
to assist clients throughout their travel journey — from the first inquiry to their return home. This role centers on providing friendly support, coordinating travel details, and making sure each traveler feels confident and cared for every step of the way.
Key Responsibilities
Assist clients via email, phone, and messaging platforms with general travel questions and guidance
Help confirm reservations, review itineraries, and support minor changes or requests
Provide clear information about destinations, documentation, and travel policies
Follow up with travelers before departure to ensure they are prepared
Escalate complex issues to the appropriate team while maintaining a positive client experience
Ideal Candidate
Friendly and patient communicator who enjoys helping people
Customer service experience preferred (any industry welcome)
Organized and dependable with good attention to detail
Comfortable using online tools, apps, and communication platforms
Interest in travel and creating positive client experiences
Perks
Remote position with flexible schedule
Step-by-step training and ongoing guidance
Opportunities to grow within the travel industry
Access to travel perks and industry rates
Supportive team environment and collaborative culture
#J-18808-Ljbffr
About the job Travel Customer Representative We are looking for a
Travel Customer Representative
to assist clients throughout their travel journey — from the first inquiry to their return home. This role centers on providing friendly support, coordinating travel details, and making sure each traveler feels confident and cared for every step of the way.
Key Responsibilities
Assist clients via email, phone, and messaging platforms with general travel questions and guidance
Help confirm reservations, review itineraries, and support minor changes or requests
Provide clear information about destinations, documentation, and travel policies
Follow up with travelers before departure to ensure they are prepared
Escalate complex issues to the appropriate team while maintaining a positive client experience
Ideal Candidate
Friendly and patient communicator who enjoys helping people
Customer service experience preferred (any industry welcome)
Organized and dependable with good attention to detail
Comfortable using online tools, apps, and communication platforms
Interest in travel and creating positive client experiences
Perks
Remote position with flexible schedule
Step-by-step training and ongoing guidance
Opportunities to grow within the travel industry
Access to travel perks and industry rates
Supportive team environment and collaborative culture
#J-18808-Ljbffr
Informazioni aggiuntive
Opportunità: Travel Customer Representative a Milano, Lombardia
Sei alla ricerca di una posizione come Travel Customer Representative presso Altro a Milano? Di seguito trovi tutti i dettagli di questa offerta di lavoro.
Retribuzione indicativa: 28.000€ – 36.000€
Lavorare a Milano
Milano è il principale hub economico italiano, con un mercato del lavoro dinamico e opportunità in tutti i settori, dalla finanza alla tecnologia.
Settore: Gestione e operazioni, Vendite
Candidatura e Ritorno (in fondo)
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