Travel Advisor (Danish Market) – Barcelona
Descrizione dell'offerta
This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.
Location: Barcelona (Hybrid)
Salary: €22,249 gross/year
Contract: 38.5h/week, 2 days off
Working hours: Rotational shifts between 09:00–20:00
Working Conditions
- Hybrid working model
- One month of accommodation for candidates relocating from abroad
- 27 paid vacation days per year
- Three weeks of paid training and ongoing coaching
- Private health insurance after permanent contract
- International and multicultural working environment
- Long-term career development opportunities
Your role
- Support travelers and accommodation partners via phone and email
- Handle inquiries related to bookings, payments, services, and basic technical matters
- Ensure clear and accurate communication with customers
- Follow established processes and quality standards
What were looking for
- Fluency in Danish and advanced English
- No experience needed!
- Strong communication and problem-solving skills
- Comfortable working with CRM tools and Office 365
- Customer-oriented and solution-focused mindset
- Previous customer service experience is an advantage
- Applications will be reviewed on an ongoing basis.