Technology Manager

For an innovative intelligent agent infrastructure designed to automate complex business processes, Grafton is looking for a Technology Manager.

Below is an overview of the skills and requirements:

Role Overview:

● Report to the Field CTO, partnering closely to lead technical sales engagements - joining early-stage conversations, delivering demos, and driving architecture and security decisions.

● Report to the Field CTO, partnering closely to lead technical sales engagements - joining early-stage conversations, delivering demos, and driving architecture and security decisions.

● Contribute hands-on as an engineer, shipping code, building integrations, and setting a high bar for technical quality.

● Build and scale the technical team across engineering, integrations, and pre-sales, managing execution and performance.

● Own customer integrations end-to-end, from scoping through deployment of AI agents, ensuring production-grade accuracy.

● Translate customer feedback into product insights, driving localization efforts and aligning regional needs with the global Product team.

● Act as a senior technical leader for customers and partners, managing critical escalations and ensuring successful delivery across engagements.

Requirements:

● 5+ years of hands-on software engineering experience - you’ve built things that actually shipped

● Solid experience in pre-sales, solution architecture, or complex technical implementations.

● Customer-facing background in roles like Solutions Architect, Deployed Engineer, or Senior SE — comfortable translating between technical and business audiences.

● Emerging leadership skills — experience managing small teams or workstreams, with the ambition to grow into a larger role.

● Excellent English (written and spoken) plus fluency in at least one local language

● Comfortable operating with high autonomy in a zero-to-one environment — executing the plan, onboarding the team, and keeping the system running.

● Bonus: experience thriving in a fast-moving startup where speed and ownership matter more than titles

Grafton is the global brand specializing in Professional Recruitment for Gi Group Holding, the first Italian multinational labor company and one of the leading entities offering HR services and consultancy globally. This offer is intended for candidates of both sexes, in compliance with Legislative Decree no. 198/2006 and subsequent amendments and additions, and Legislative Decrees no. 215 and no. 216 of 2003 on equal treatment.

Candidates are invited to read the privacy policy pursuant to articles 13 and 14 of EU Reg. 679/2016 at the following address: (Aut. Min. del 15/04/2014 Prot. N: 39/4903)