Technical Training Specialist
Descrizione dell'offerta
Position Summary:
As a Residential Storage Technical Training Specialist, you will be responsible for developing and delivering technical training programs for internal staff, partners, installers, and service technicians related to residential energy storage systems. You will create training content, facilitate training sessions (online and onsite), and ensure that technical personnel are equipped with the necessary knowledge and skills to install, commission, maintain, and troubleshoot residential storage systems.
Key Responsibilities:
- Design, develop, and deliver technical training programs for residential energy storage systems, including both online and in-person formats.
- Provide training on system installation, commissioning, maintenance, and troubleshooting.
- Develop and maintain training materials such as manuals, technical guides, procedures, and FAQs.
- Collaborate with product, engineering, service, and sales teams to ensure training content is aligned with product updates and market needs.
- Evaluate the effectiveness of training programs and continuously improve training methodologies and content based on feedback.
- Support the development of installer/service technician certification programs and conduct technical assessments.
- Provide onsite training support and participate in technical workshops, webinars, and industry trade shows.
- Stay updated on industry trends, product developments, and emerging technologies to ensure training relevance and quality.
Qualifications:
- Associate’s degree or above in Electrical Engineering, Renewable Energy, Automation, or a related field.
- Hands-on experience with residential energy storage systems, solar PV systems, or inverter installation and maintenance.
- Strong understanding of solar systems, lithium battery storage, hybrid/grid-tied inverters, and related technologies.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly.
- Experience developing content for Learning Management Systems (LMS) is a plus.
- Ability to write technical documentation in English (and other languages is a plus).
- Willingness to travel for onsite training and support as required.
- Training certification or experience as a technical trainer is preferred.