Technical Support Application Engineer
Descrizione dell'offerta
Technical Support Application Engineer (m/f/d)
Lainate, Italy | Full-time
CARLO GAVAZZI is a global manufacturer of electronic components for industrial and building automation. Our portfolio includes sensors, monitoring relays, energy meters, and solid-state solutions that enable applications in Industry 4.0, energy efficiency, e-mobility, and smart automation .
Your Role
This is a technical engineering role, focused on product applications, lab testing, troubleshooting, and technical support to our sales organization and customers.
As a Technical Support Application Engineer , you will act as a key technical interface between the European sales teams, customers, and our R&D organization. You will support the sales organization with deep technical expertise and help translate customer applications into successful product solutions.
Key Responsibilities
• Analyze customer applications and translate them into technical solutions
• Provide expert technical support on semi-conductor switches products, namely – Solid State Relays and Motor Controllers
• Simulate customer applications, building test setups in the laboratory to replicate customer issues and identify solutions
• Troubleshoot complex issues, including hands on testing at customer sites when required
• Deliver technical training to sales teams and partners across Europe
• Collaborate with R&D on product improvements and field feedback
• Act as a technical bridge between the global sales organization and local R&D teams
Your Profile
- Engineering degree or equivalent technical background (preferred)
- Strong technical writing skills
- Excellent communication and presentation skills, with the ability to train and explain complex topics clearly
- Team-oriented mindset with the ability to work independently and self-motivated
- Fluent in English (mandatory)
- Additional languages such as Italian, French, or German are a strong advantage
- Previous experience in a similar technical sales support or application engineering role is a plus
What We Offer
- A key technical role in an international, innovation-driven company
- Close collaboration with sales, customers, and R&D
- Exposure to a wide range of industrial applications and technologies
- Opportunities for professional growth and continuous learning
- Competitive compensation package
- International working environment with regular customer interaction
Interested?
We look forward to receiving your application