Technical Services Specialist
Descrizione dell'offerta
JinkoSolar is looking for a Technical Service Specialist (Junior) to join our team in Italy. This position is ideal for a technically oriented professional who enjoys customer interaction and wants to grow in a dynamic, international renewable energy company.
About the Role
As a Technical Service Specialist, you will be a key technical interface between JinkoSolar and our customers, supporting the Sales team with technical expertise, coordinating after-sales activities, and ensuring a high level of customer satisfaction across the Italian market.
Key Responsibilities
- Provide technical support to the Sales team during customer meetings and project discussions
- Visit clients and project sites to assess technical needs and requirements
- Prepare and deliver technical presentations, product explanations, and solution proposals
- Answer customer technical inquiries and provide related technical documentation
- Coordinate after-sales activities to support smooth project execution and customer satisfaction
- Deliver product training sessions to customers and partners
- Support the organization of technical trainings in coordination with the Sales team
- Represent the company at industry exhibitions, roadshows, and distributor events
Must have:
- Degree in Engineering
- Preferable experience in technical support, technical service, or customer-facing technical roles
- Strong communication skills with the ability to explain technical concepts clearly
- Good organizational skills and ability to manage multiple priorities
- Fluency in English (written and spoken) and Italian Mother tongue
- Willingness to travel within Italy
Why Join JinkoSolar?
- Join a global leader in the solar and renewable energy industry
- Work in an international, fast-growing, and innovative environment
- Gain exposure to both technical and commercial aspects of the business
- Long-term development and career growth opportunities