Technical Sales Engineer

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best‑in‑class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next‑generation climate technology built to meet the world’s future needs.

Whether you are looking for a career change, a professional, an undergraduate student exploring your first opportunity, or a recent graduate, we have opportunities that allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are looking for a Technical Sales Engineer – HVAC to support the development and delivery of tailored HVAC solutions for customers and partners. This role combines strong engineering expertise with customer-facing engagement, supporting the full lifecycle from technical consultation and solution definition through to commissioning and ongoing support. Working closely with Sales, R&D, and Product Management, the successful candidate will help translate customer requirements into reliable, efficient, and competitive HVAC solutions. The position is based in Belluno , and you will be able to work in a hybrid model with 2 days per week from home.

Key Responsibilities Of The Role

• Collaborate with the Sales team to analyse customer technical requirements and propose customized HVAC solutions that are technically robust and commercially competitive.
• Provide technical support during both pre‑sales and post‑sales phases, including application consulting, functional analysis, system configuration, and component selection.
• Support the configuration, commissioning, and optimization of HVAC systems at customer sites to ensure optimal performance and reliability.
• Assist with technical troubleshooting, both remotely and on‑site, and supervise installation and commissioning activities when required.
• Act as a technical interface with R&D and Product Management, providing field feedback to support product improvements and the development of new solutions.
• Deliver technical training to customers, OEMs, partners, and internal teams on the configuration, operation, and maintenance of HVAC systems.
• Contribute to the development of technical documentation, presentations, and sales support materials to support commercial activities.

Required Skills And Qualifications

• Degree in Mechanical Engineering, Electronic Engineering, or a related technical discipline.
• Minimum 2 years of experience in technical roles within the HVAC sector, such as installation, system parameterization, application engineering, technical support, or pre‑sales.
• Solid understanding of thermodynamics and fluid dynamics principles applied to HVAC systems.
• Experience with electronic control systems and HVAC applications, including PLCs and Building Management Systems (BMS).
• Familiarity with communication protocols such as Modbus and BACnet.
• Excellent communication and interpersonal skills, with a collaborative and customer‑focused mindset.
• Fluent Italian and English, both written and spoken.

Preferred Skills And Qualifications

• Experience supporting system commissioning and optimization in HVAC applications.
• Exposure to OEM environments or complex HVAC installations.
• Experience delivering technical training to customers or partners.
• Ability to translate complex technical concepts into clear, customer‑focused solutions.
• Strong interest in developing both technical expertise and commercial understanding within the HVAC industry.

About the location

Copeland Controls is a global leader in high-quality products and services, distributed and supported across more than 70 countries. Our Belluno (Italy) manufacturing site employs over 200 dedicated team members who provide exceptional training, hospitality, and customer service, ensuring the correct selection of controllers and efficient after‑sales support. Our brand‑new Innovation Center spans 1,000 sq.m and features a cutting‑edge research and development laboratory, allowing us to test control systems directly on counters, cabinets, and compressor racks under real‑world environmental and operational conditions.

Our Commitment to Our People

Across the globe, we are united by a singular purpose: sustainability. Through groundbreaking innovations, HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes. We invest in the end‑to‑end development of our people, from onboarding through senior leadership, to enable them to thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet individual and family needs, including flexible time off, parental leave, vacation and holiday leave.

Our Commitment to Inclusion & Belonging

At Copeland we cultivate a strong sense of inclusion and belonging, embracing individuals of all backgrounds and treating them fairly to build a stronger workforce. Our employee resource groups play an important role in culture and community building.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the country in which they apply. This position does not provide sponsorship or work authorization.

Other Information

No calls or agency requests please.