Technical Product Owner (Billing & CRM Ecosystem)

Free2Move eSolutions ( ), a Stellantis company ( ) ready to become an international leader in the design, manufacture and supply of e-mobility products and services , is looking for a Technical Product Owner to bridge the gap between business strategy and technical execution.

You will be the guardian of our end-to-end flows, ensuring that our core platforms—primarily Salesforce and Zuora —work in harmony to support the customer lifecycle.

This role is a mix of Product Owner (backlog and stakeholder management) and Business Analyst (requirement gathering).

Le seguenti informazioni hanno lo scopo di fornire ai potenziali candidati una migliore comprensione dei requisiti per questo ruolo.

Key Responsibilities

• End-to-End Orchestration: Design and maintain complex functional flows between systems (e.g., Salesforce ↔ Backend ↔ External Partners like ChargeGuru).
• Subscription Management (Zuora): Oversee the product catalog, subscription lifecycles, billing/invoicing processes, and payment reconciliations.
• Stakeholder Liaison: Act as the primary translator between business stakeholders and the development team, ensuring technical solutions are coherent and scalable.
• Project Leadership: Lead high-impact initiatives, such as implementing instant payment flows or optimizing aftersales KPI tracking.
• Backlog & Requirement Management: Translate business needs into clear technical requirements, user stories, and functional specifications.
• Platform Ownership (Salesforce): Act as a Functional Lead/Admin; managing Lead/Account/Case logic, data models, automations, and reporting/dashboards.

Requirements & Skills

Mandatory

• Experience: 3+ years in a Product Owner or Business/Functional Analyst role within a complex digital ecosystem.
• Experience with Zuora or similar billing/subscription engines (Stripe Billing, Recurly, etc.) is highly preferred.
• Analytical Rigor: Proven ability to map out \"As-Is\" and \"To-Be\" processes for end-to-end customer journeys.
• Communication: ability to explain technical constraints to business users and business goals to developers.

Preferred

• Technical Mindset: Ability to understand API interactions and system integrations without necessarily writing code. xdwybme
• Salesforce knowledge (Objects, flows, conversion logic, and reporting).