Technical Product Owner (Billing & CRM Ecosystem)

Free2Move eSolutions ( a Stellantis company ( ready to become an international leader in the design, manufacture and supply of e-mobility products and services , is looking for a Technical Product Owner to bridge the gap between business strategy and technical execution.

You will be the guardian of our end-to-end flows, ensuring that our core platforms—primarily Salesforce and Zuora —work in harmony to support the customer lifecycle.

This role is a mix of Product Owner (backlog and stakeholder management) and Business Analyst (requirement gathering).

Key Responsibilities

• End-to-End Orchestration: Design and maintain complex functional flows between systems (e.g., Salesforce ↔ Backend ↔ External Partners like ChargeGuru).
• Subscription Management (Zuora): Oversee the product catalog, subscription lifecycles, billing/invoicing processes, and payment reconciliations.
• Stakeholder Liaison: Act as the primary translator between business stakeholders and the development team, ensuring technical solutions are coherent and scalable.
• Project Leadership: Lead high-impact initiatives, such as implementing instant payment flows or optimizing aftersales KPI tracking.
• Backlog & Requirement Management: Translate business needs into clear technical requirements, user stories, and functional specifications.
• Platform Ownership (Salesforce): Act as a Functional Lead/Admin; managing Lead/Account/Case logic, data models, automations, and reporting/dashboards.

Requirements & Skills

Mandatory

• Experience: 3+ years in a Product Owner or Business/Functional Analyst role within a complex digital ecosystem.
• Experience with Zuora or similar billing/subscription engines (Stripe Billing, Recurly, etc.) is highly preferred.
• Analytical Rigor: Proven ability to map out "As-Is" and "To-Be" processes for end-to-end customer journeys.
• Communication: ability to explain technical constraints to business users and business goals to developers.

Preferred

• Technical Mindset: Ability to understand API interactions and system integrations without necessarily writing code.
• Salesforce knowledge (Objects, flows, conversion logic, and reporting).