Technical Implementation Manager Job Details | lectrasa

Experteer Overview

As Technical Implementation Manager, you will lead a global technical hub responsible for configuring and customizing Kubix Link during deployment. You’ll align technical delivery with customer and business priorities, ensuring scalable, high-quality solutions. You’ll mentor engineers, manage resources, and drive governance to sustain delivery excellence. This role offers impact through complex, customer-facing implementations and continuous improvement in a fast-paced environment.

Retribuzione / Benefits

• Lead and mentor internal and external technical teams globally
• Plan training paths and buddy programs to grow capability
• Ensure resource availability and backup strategies during peak periods
• Allocate resources to meet project demands, balancing staff and contractors
• Establish governance frameworks and standardized methodologies for quality
• Oversee deliverables to meet customer requirements and internal standards
• Provide leadership on high-priority, system integration projects
• Participate in customer-facing discussions to address challenges and risks
• Resolve escalated technical issues and coordinate ad hoc interventions
• Collaborate with Delivery Managers, Solution Consultants, PMs, and CSMs to align technical delivery
• Act as a trusted technical advisor in customer discussions
• Drive continuous improvement by introducing new tools and processes

Responsabilità

• Strong background in software engineering and IT
• At least 10 years managing development teams for SaaS providers or integrators
• Proven ability to mentor technical teams including external resources
• Experience in system integration and delivering scalable solutions with SaaS customization
• Expertise in dynamic resource planning and ensuring team availability
• Strong analytical and problem-solving skills under pressure
• Excellent interpersonal skills for engaging regional stakeholders and customers
• Experience implementing technical governance frameworks and maintaining quality
• Balance of technical excellence with customer satisfaction in high-pressure environments
• Proven track record delivering high-quality solutions in customer-facing roles
• Native Italian and fluent English; French a plus

Requisiti fondamentali

• competitive compensation
• benefits package
• travel opportunities
• structured assessment-based compensation
• dynamic work environment
• growth and development opportunities