Descrizione dell'offerta
Job Details
Industry: Manufacturing | Category: Sales | Experience: Mid level
Monthly Salary: €50,000 Location: Milan Workspace Type: Hybrid
Role Overview We are looking for a motivated and service‑oriented professional to join our Tractor Service Department within Kubota's international after‑sales organization. The new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region. The role reports directly to the Italian Service Manager.
Key Responsibilities
Give service support to regional dealers, managing daily technical inquiries and providing expert guidance to dealer service progress and mechanics via telephone, mail and onsite.
Oversee the e‑service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem‑solving protocols are correctly followed.
Conduct regular dealer visits to review service‑related topics, including field follow‑ups, new service bulletins, mandatory campaign progress, warranty issues, machine registration monitoring and technical training proposals.
Facilitate technical training sessions (both virtual and in‑person), including content preparation and classroom instruction at our Milan headquarters.
Skills & Requirements
Technical diploma as a Mechanical Engineering Technician or equivalent high‑school technical certification with after‑sales business knowledge.
Fluent in English (written and spoken); basic French desirable.
Advanced user‑level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience in after‑sales support and dealer engagement is preferred.
Benefits Competitive salary, comprehensive health & welfare package, and opportunities for professional development.
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Monthly Salary: €50,000 Location: Milan Workspace Type: Hybrid
Role Overview We are looking for a motivated and service‑oriented professional to join our Tractor Service Department within Kubota's international after‑sales organization. The new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region. The role reports directly to the Italian Service Manager.
Key Responsibilities
Give service support to regional dealers, managing daily technical inquiries and providing expert guidance to dealer service progress and mechanics via telephone, mail and onsite.
Oversee the e‑service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem‑solving protocols are correctly followed.
Conduct regular dealer visits to review service‑related topics, including field follow‑ups, new service bulletins, mandatory campaign progress, warranty issues, machine registration monitoring and technical training proposals.
Facilitate technical training sessions (both virtual and in‑person), including content preparation and classroom instruction at our Milan headquarters.
Skills & Requirements
Technical diploma as a Mechanical Engineering Technician or equivalent high‑school technical certification with after‑sales business knowledge.
Fluent in English (written and spoken); basic French desirable.
Advanced user‑level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience in after‑sales support and dealer engagement is preferred.
Benefits Competitive salary, comprehensive health & welfare package, and opportunities for professional development.
#J-18808-Ljbffr
Candidatura e Ritorno (in fondo)
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