Technical employee AM Automatic Machines Published: 21/03/2025

AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.

Responsibilities:

Provide remote support to field technicians for fault resolution

Assist in configuration changes and explain product functionalities

Analyze technical issues remotely

Open service tickets to report malfunctions

Requirements:

Experience : At least 5 years in a similar role (technical support and maintenance)

Skills:

Basic knowledge of electronics and IT

Strong planning skills and ability to work toward objectives

High learning aptitude

Preferred: basic knowledge of data networks

Soft Skills:

Goal-oriented and flexible

Excellent communication and interpersonal skills

Problem-solving and proactive attitude

What we offer:

Initial training on our products

Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)

Location: Brescia or nearby province

Working Hours:

Full-time

Monday to Friday

Contract Type:

Company cafeteria

Additional Compensation:

Performance bonus

Overtime pay

Thirteenth-month salary

Experience:

Technical Support Employee: 3 years (preferred)