Technical Agent

The position aims of supporting the technical Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge, technical and logistic services through a variety of daily tasks for the successful fulfilment of clients ‘requests, the Company’s global operations, management directives and overall performance targets.

Please send an email with a brief presentation and your CV dated and signed to:

DUTIES AND RESPONSIBILITIES under the responsibility of the Technical Manager

• Customers’ welcome on site with the Technical Manager;
• Reception of requests and execution of services.
• Suppliers’ invoices verification according to quotations & service provided;
• Company database datas entry (services ordered & delivered / contact details / documents compliance);
• Invoices drafting;
• Support the Managers on the overall activities.

QUALIFICATIONS REQUIREMENTS

• 2 or more years of Maritime / Yachting agency experience (not compulsory);
• Certificate of higher education;
• Basic knowledge of the Yachting Industry and its stakeholders;
• Onboard experience is a plus;
• Bilingual in the English Italian Languages (written & verbal), any other language is a plus;
• Information Technology proficiency “Microsoft office”;
• Proficiency on database management tools.

SKILLS AND EXPERIENC E

• Advanced communication & interpersonal skills;
• Multi-cultural & cross-cultural awareness;
• Customer service experience;
• Luxury sector service experience;
• Excellent analytical skills;
• Capable of working independently / autonomously.
• Organizational and time management skills.

KEY BEHAVIORS

• Accountability on duties
• Polite & politically correct behavior;
• Team player with a collaborative spirit;
• Flexibility (time, tasks, projects, travel, out of hours);
• Proactive & a self-starter;
• Resourceful & problem solving;
• Strict confidentiality in regard to the Company’ activities, members and clients.

ADDITIONAL NOTES

• Working out of hours subject to the needs of the service and approval from the line manager;
• Strict conduct & performance management;
• Non-disclosure;
• The overall content & duties of the job description is subject to the needs of the service;