Technical Account Manager Southern Europe

We are Pubstack

Founded in Paris, with customers and team members everywhere!

We are a fast-growing startup based in Paris and founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A round.

First of all, Pubstack is a human adventure.

We are building the most exceptional team to solve complex problems for our customers.

We are a close-knit team of 35 people that likes to believe its workplace feels innovative and its fast-paced environment makes each week feel different and more exciting.

Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and being comfortable seeking improvement.

What we are building

Pubstack’s product is an Ad Management platform (SaaS) for web publishers that was created in 2018.

We currently work with over 100 premium publishers across Europe.

As an innovator in Monetisation Management solutions, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.

Pubstack now offers the only Monetisation Management Suitethat empowers publishers’ monetization teams. 

Thanks to its powerful technology, they are able to confidently build highly-efficient ad setups – faster than ever before –, to boost their ad revenue, and to make data-based decisions about their ad stack.

Pubstack works with some of the best online media companies in the world – including Le Monde, Amaury Media, United Internet Media, Vinted, Webedia, and many more – to ensure they can maintain high inventory quality, make more revenue and deliver exceptional content.

What You Will Do

• Proactively identify technical risks, performance bottlenecks, and operational challenges, partnering with customers to drive swift and effective resolutions.
• Collaborate closely with your Country Manager to ensure long-term customer success through a world‑class support and service experience.
• Support the presales process by demonstrating product value and providing technical insights to prospects, reporting directly to the Country Manager and dotted with head of TAM
• Perform Level 1 troubleshooting on performance issues, client‑side integrations, and Google Ad Manager configurations, escalating to the Solutions Engineering team when appropriate.
• Deliver platform training sessions and lead onboarding programs for both new customers and prospects.
• Share and expand AdTech expertise internally and externally, contributing to a culture of continuous learning.
• Manage a diverse portfolio of client engagements, navigating a wide range of technical and strategic topics.
• Leverage your industry knowledge to advise customers on optimizing their ad stack and maximizing revenue opportunities.
• Collaborate cross‑functionally and escalate when needed to validate solutions or explore alternative approaches.
• Stay ahead of industry trends, emerging technologies, and best practices, representing the company in AdTech events and webinars.

Who We’re Looking For

• 5–7 years of experience in a customer‑facing technical role such as pre‑sales, technical consulting, or a similar position within the AdTech ecosystem.
• Strong understanding of JavaScript and hands‑on experience with debugging tools (e.g., browser developer console).
• Fluency in English and Italian.
• Good communication and presentation abilities, with a talent for simplifying complex concepts.
• Proven track record of managing multiple projects simultaneously while maintaining precision and focus in a fast‑paced environment.
• A proactive, solution‑oriented mindset with a genuine passion for delivering value to clients.
• Confidence in acting as a strategic partner, influencing both technical and business decisions.
• A collaborative spirit, thriving in cross‑functional environments and motivated to contribute to team success.