Descrizione dell'offerta
About Complete Robot
We are an early-stage, venture-backed company building AI-enabled software and hardware systems for automated physical environments.
The company works at the intersection of AI agents, edge systems, machine data, payments-adjacent workflows, automated retail, and real-world deployment.
About the role
We are looking for a Systems Architect / Head of Product to define the product and technical architecture for a new category of AI-enabled automated retail and physical-machine systems.
This is a senior, founder-facing role. You will help turn an ambitious technical vision into a real product that can be deployed in the field with commercial partners.
The ideal candidate can think across product, systems architecture, customer requirements, hardware constraints, software architecture, integrations, and go-to-market needs.
For candidates who can start immediately, there may be an opportunity to join the founding team in San Francisco, stay with the team, and build together from a prestigious San Francisco accelerator environment. This is subject to availability, travel and visa requirements, role fit, and mutual agreement.
Responsibilities
- Define the end-to-end product architecture across hardware, edge software, backend systems, AI workflows, user interfaces, and partner integrations.
- Translate founder and customer requirements into clear product specifications.
- Own the MVP definition, prototype scope, pilot roadmap, and longer-term product roadmap.
- Work with engineering, design, business development, and external partners to ensure the product is coherent and deployable.
- Evaluate build-versus-partner decisions across hardware, software, data, and integration layers.
- Define safe and reliable product behavior for real-world operating environments.
- Create clear documentation, system diagrams, product requirements, and technical decision records.
- Help prepare demos, customer conversations, and technical materials for partners and investors.
Requirements
Strong product and systems architecture experience in one or more of the following areas:
- Automated retail
- Vending machines
- Payments / POS / payment terminals
- Industrial IoT
- Retail automation
- Self-service kiosks
- Robotics
- Edge computing
- Hardware-plus-software platform
- Machine telemetry or fleet systems
- Experience building or architecting real-world deployed products.
- Ability to work across hardware, software, cloud, data, AI, and field operations.
- Strong product judgment and technical judgment.
- Ability to create clear specifications from ambiguous requirements.
- Strong communication skills with founders, engineers, commercial teams, and partners.
- English fluency required.
- Willingness to travel when needed.
Must Haves
- Experience with payment-adjacent systems, machine telemetry, operator dashboards, fleet monitoring, or self-service hardware.
- Experience with AI agents, conversational interfaces, recommendation systems, or automation workflows.
- Experience working with OEMs, industrial partners, retail technology companies, or hardware manufacturers.
- Experience as a founder, CTO, head of product, principal engineer, or early technical/product leader.
Success in the first 90 days
- You define the architecture for the first working product.
- You create clear product requirements for prototype and pilot development.
- You align the team around a realistic roadmap and technical milestones.
- You identify key technical and commercial risks early.
- You help make the product understandable to partners, customers, and investors.
Success in the first 6-12 months
- The company has a working product architecture that supports real-world pilots.
- Engineering is building against clear requirements.
- Partners understand how the system integrates with their environment.
- You are on track to become a long‑term product or technical architecture leader in the company.