Supervisor - Site/Clinical Operations

Supervisor - Site/Clinical Operations

Position Type: Full-Time, Permanent

Location: Community Health Centre London InterCommunity Health Centre (ON)
Dundas Old East and Health Outreach Site
659 Dundas St, Ontario London, Canada

Application Deadline: 04/10/2026

Qualifications

• A person with leadership qualities and potential with examples from work or life experience that can be shared in an interview
• A solution-focused individual who can provide examples of managing through challenging situations or competing priorities
• Experience using data and metrics to support decisions and influence performance, supported by principles of harm reduction and health equity
• A proven ability to appreciate the strengths of the people around them, creating space and opportunities for those strengths to shine in support of accomplishing shared goals
• Creative and flexible, willing to share new ideas and try different approaches

Key Responsibilities

• Staff Supervision – In collaboration with an Integrated Health Manager, support an interdisciplinary team of clinicians, regulated professionals, community workers, and support staff to deliver quality care. This will include routine coaching, performance management, and conflict resolution.
• Site Operations – Work closely with key staff members to ensure smooth clinical operation and flow, plan for contingencies during disruptions, direct the work of front-line staff to create a welcoming and safe clinical environment, manage scheduling to ensure appropriate staffing levels, contribute to required data collection and reporting needs, and ensure compliance with Occupational Health & Safety (OHSA), Infection Prevention & Control (IPAC) and other clinical and workplace regulations/best practices.
• Staff Support – Act as the first point of contact for staff for operational needs, problem-solving and in-the-moment decisions relating to clinic flow, client support and team leadership. Support staff learning and development, respond to staff safety concerns, and provide direct support to staff and clients when necessary and within scope of practice.

How to Apply:

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