Descrizione dell'offerta
Position Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century‑old heritage, craftsmanship and its commitment to innovation.
Job Responsibilities
Your mission
- Lead your team alongside the Store Manager/Assistant Store Manager and hold a leadership position in their absence.
- Drive strategic growth through careful analysis of product and consumer trends.
- Help develop the team and train new colleagues.
- Keep store well organized and in line with RIMOWA visual merchandising guidelines.
- Provide an outstanding and unforgettable client experience. Whether they are long‑time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
- Build long‑term relationships with our clientele by leveraging our tools to foster brand loyalty.
- Assist with special requests and perform repairs in coordination with our client care department.
- Be a team player, first and foremost, who is eager to learn about our products, our brand and history.
- A team player at RIMOWA is diplomatic, embodies our values, collaborates with colleagues and always lifts the team spirit.
Profile
Your Experience And Skills
- Passionate about storytelling, lifestyle, luxury and travel.
- Experienced with people management and looks to drive personal growth for those in your team.
- Confident in interpersonal skills and excels in dealing with both team members and clientele.
- Enthusiastic about retail and delivering memorable experiences for our clientele.
- Have a great eye for visual details and are eager to achieve team objectives.
- Proactive in how you approach clientele, build long‑term relationships and approach each situation with a collaborative spirit.
- Experienced in the sector.
- Fluent in speaking the national language and English. Additional languages are a plus.
Additional Information
Your future
At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future.
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