Supervisor F&B (m/f/d)

At Ruby we value personality and culture. We are a fast‑growing hospitality group with hotels and workspaces across Europe. We seek passionate team players to join our team in Rome.

Responsibilities

• Actively work in service, leading as a shift supervisor to ensure smooth operations behind the bar, at the front desk, and in service.
• Maintain service, quality, and hygiene standards with an eye for detail.
• Lead training, coaching, and onboarding of new team members.
• Manage communication so information flows smoothly within the team.
• Address guest feedback promptly and resolve issues efficiently.
• Share local tips and ensure guests feel at home from arrival to departure.

Qualifications

• Prior experience in a similar role, preferably in a trendy hospitality or lifestyle hotel.
• Flexible and available to work in shifts.
• Reliable, multitasking, and eager to learn.
• Confident demeanor, positive energy, and a sense of humor.
• Experience working with international guests and handling diverse needs.
• Fluent in Italian and English.

Benefits

• Full‑time position of 35 hours per week with competitive pay.
• Mobility allowance and F&B credit for team members.
• Support for sports and wellness programs.
• Opportunities for training, coaching, mentoring, and career growth.
• Flexible working environment using Lean Luxury principles, paperless and cashless operations.

Diversity, Equity & Inclusion

We believe in an inclusive workplace where everyone’s identity is respected and celebrated. We do not tolerate any form of discrimination.