STUDENT SERVICES COORDINATOR

In Grupo Planeta, siamo alla ricerca di uno/a Student Services Coordinator (tempo determinato) per entrare a far parte del nostro team presso la Rome Business School, che assicurerà un’esperienza studente di alta qualità dall’inscrizione in poi. Sarà il principale punto di contatto per i bisogni non accademici degli studenti, supportando sia studenti internazionali sia nazionali in un ambiente multiculturale.

Key Responsibilities

• Support students with visa, residence permit, accommodation, and onboarding
• Deliver welcome and orientation activities
• Manage student communications (email, phone, in person)
• Coordinate with external providers (housing, relocation, services)
• Organize events and engagement activities with academic teams
• Identify and manage student benefits and partnerships
• Monitor requests and provide regular reporting

Requirements

• Fluency in English and Italian (additional languages a plus)
• Strong communication and customer service skills
• Organized, proactive, and detail-oriented
• Ability to work in a fast‑paced, international environment
• Good IT skills (Excel, Office; CRM is a plus)

Profile

• Student‑centric
• Solution‑oriented
• Team player
• Strong problem‑solving skills
• Hands‑on, flexible, and proactive mindset