Strategic Account Manager

Experteer Overview

As Strategic Account Manager, you will guard and grow Satispay’s most valuable merchant relationships. You’ll manage a boutique portfolio of top-tier global accounts and align their success with our long-term vision. Your work will span strategic planning, cross-functional collaboration, and data-driven advocacy to demonstrate ROI. This role offers the chance to shape international partnerships and drive meaningful growth in a fast-paced, innovative fintech environment.

Retribuzione / Benefits

• Strategic portfolio management: serve as the C-level partner for influential merchants and manage complex international relationships
• Strategic growth and planning: develop multi-year account plans to increase transaction volume and explore expansion opportunities
• Product innovation and integration: identify opportunities for deeper integration and new ventures like co-branded cards and loyalty synergies
• Relationship orchestration: coordinate across Product, Marketing, Legal, and Tech to meet partner needs
• Collaboration with leadership: align account goals with company milestones and participate in strategic meetings
• Retention and data-driven advocacy: maintain a zero-churn mindset and prove ROI through QBRs using complex data

Responsabilità

• 10+ years in strategic account management with seven-figure, high-complexity global accounts
• Proven track record in Fintech, Payments, or High-Growth Tech environments
• Expertise in complex negotiations and contract management
• Analytical and strategic mindset with data-driven problem solving
• Deep understanding of payment infrastructure and ability to translate concepts for C-level executives
• Cross-functional leadership and orchestration across multiple departments
• International stakeholder management across regions

Requisiti fondamentali

• Unlimited paid time off
• Flexible working system
• Stock Option Plan
• International relocation support
• Professional development programmes
• Meal vouchers