Store Manager

OverviewAre you passionate about fragrances, leadership, and luxury retail? The following outlines the role requirements, required experience, and associated qualifications for a Store Manager at Dr. Vranjes Firenze, a brand celebrating Italian elegance and olfactory excellence.With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well‑being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance results from ongoing scientific and creative research into essences, combined with a sophisticated formulation that offers unrivalled persistence and durability.Location: NEW OPENING, VENEZIAStarting From: JULY 2026What You’ll DoLeadership & People ManagementSupport the integration of new team members, ensuring a full onboarding journey.Act as a role model in communication, sharing company updates during briefings, training sessions, and one‑to‑one meetings.Develop and empower the team through continuous coaching, regular feedback, and recognition of strengths.Engage and hire talent from the market through networking and scouting.Organise team and shop floor coverage to meet the business needs.Client Experience & SalesAct as a brand ambassador in the local market by identifying opportunities to attract new customers, increase footfall, and build strong client relationships.Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance.Ensure every client receives a unique, personalised luxury experience.Support the team in client‑eling actions to build loyalty and retention.Business Performance & KPIsLead and motivate the sales team to achieve and exceed sales targets, driving performance excellence and contributing directly to the store’s overall success.Coach and support team members in optimising key performance indicators (KPIs) through effective cross‑selling and up‑selling strategies.Monitor sales targets, KPIs (ATV, UPT, conversion rate), and store objectives.Implement commercial strategies in alignment with corporate goals.Identify growth opportunities and drive business development initiatives.Provide weekly performance reports to the Head Office.Collaborate with the Retail department to plan local events.Boutique Operations & Visual MerchandisingEnsure operational excellence, stock accuracy, and compliance with company policies.Guarantee compliance with company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office.Oversee inventory, shipments, and daily reporting.Guarantee the highest level of visual merchandising and in‑store presentation.Ensure that all store processes and procedures are harmonised to provide a best‑in‑class client experience.Ensure that all store facilities are maintained.Oversee effective day‑to‑day business and operations processes.What We’re Looking ForExperience & SkillsMinimum 3–5 years in a Store Manager or Assistant Store Manager role in luxury or premium retail (fragrance / beauty / fashion highly preferred).Strong and demonstrable commercial acumen.Fluent in Italian and English; additional languages are a plus.Proficient with digital tools, POS systems, and retail management software.Your PersonalityCharismatic, inspiring, proactive, and flexible.Deeply service‑oriented with strong interpersonal and problem‑solving skills.Highly organised, detail‑focused, and results‑driven.Client‑centric mindset with a passion to exceed expectations.Flexibility to work varied shifts as required by the business, including weekends and public holidays.Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze. #J-18808-Ljbffr