Stock Associate

ResponsibilitiesBe Buddy/Team Player:Model behavior that reflects the company’s core valuesAppropriately manage conflict and take ownership for your part in the team dynamicContribute to a positive atmosphere that is fun, professional, productive and team orientedSupport the Customer Experience:Accurately process all POS transactions and assist when necessary with operational activitiesAssist with telephone answering using proper telephone etiquetteEnsure a high level of customer service through extensive product knowledge and product ownershipRun product to the floor, ship product to customers, and conduct transfers per TRB directives on occasions when support is necessaryHave a proper understanding of the radio communication tools used in the storePartner with GM and AGM to address customer service issues, particularly in the areas of product damages, repairs, exchanges and any concierge-like needsRepresent the Brand:Contribute to maintaining all brand and operating standards to support brand consistencyAssist in maintaining store presentation standardsSupport the Business & Deliver Results:Take ownership for maintaining a high standard of back of house and offsite storage organizationCommunicate inbound merchandise with team and prepare new arrivals for sales floor/visual displaysMeet deadlines – IMRDs, damages, transfers, charge sends, etc.Operational Excellence:Ensure accurate processing of all incoming and outgoing shipments and receiptsPrepare shipments and ensure accuracy of documentation of all outgoing parcelsProperly print tickets in WebIMAudit weekly inventory reports for accuracyAssist with store maintenance needs and supply orderingMaintain Operations Binders and ensure they are accurately updatedProtect our assets by adhering to all loss‑prevention policies & procedures #J-18808-Ljbffr