Sr. Professional Services Account Executive, Public Sector Professional Services

The Amazon Web Services Professional Services Canadian Public Sector team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and cloud operations. You'll work closely with Customers, account sales teams and ProServe Cloud Architects to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) and ensure success.

Your experience in selling services within the technology/consulting sector specifically in Canadian Public Sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key Job Responsibilities

• Leading business development efforts by engaging customers and driving high-value engagements
• Collaborating with Account Sales representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensuring overall customer success
• Actively navigating and driving procurement discussion with customers via extensive knowledge of Canadian Public Sector contracting practices
• Monitoring ongoing projects to ensure delivery of agreed customer outcomes and maximize revenue potential
• Advocating for customers while balancing AWS business objectives

Basic Qualifications

• 5+ years of experience in technology sales or account management (Alternative: Experience in technology sales or account management, preferably in cloud services.)
• Experience with sales targets, business development, and driving customer satisfaction
• Experience with cloud technologies and IT strategies
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Experience building and maintaining C-level client relationships
• Excellent communication, presentation, and negotiation skills
• Financial acumen with the ability to analyse and report on key performance metrics
• Technical proficiency to understand and articulate AWS services and solutions
• Experience with Canadian Public Sector contracting and RFx processes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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