Sr. CX Strategist, 3PX, Private Pricing & Experiences

Job ID: | Amazon Web Services, Inc.

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a Sr. CX Strategist, Special Projects with strong business acumen and high bar to join the AWS Private Pricing Programs and Experiences (3PX) team. 3PX was conceived from the belief that many current and future AWS customers can realize more value from cloud by deepening their relationships with the AWS Private Pricing Program, and this role will help drive the growth and scale of Private Pricing through cross‑functional and highly‑visible initiatives.

In the role, you will drive growth of the Private Pricing Program by defining and delivering against strategies that transform how customers discover, engage with, and choose Private Pricing to benefit from its value proposition. You will partner with stakeholder teams across AWS to assert your vision, drive consensus, and bring your vision to life. Through this work, you will drive a deeper relationship with our customers and enrich our understanding of their needs. You will also increase the size of the Private Pricing customer base, which will fuel AWS growth. Additionally, you will help scale the Private Pricing Program by driving improvements to the customer experience to minimize friction and improve business outcomes for both the customer and AWS. You will serve as CX bar‑raiser on planned updates and launches to ensure an optimal CX, current and future.

Key job responsibilities

• Define and drive strategies that transform how customers discover, engage with, and choose the AWS Private Pricing Program.
• Create and run new discovery and conversion points for customers to drive down‑funnel conversion.
• Continuously inspect and learn from metrics and anecdotes, and run experiments to glean insights quickly and continuously improve.
• Manage stakeholders and senior leadership to propose ideas, gain alignment, and report on progress.
• Serve as CX bar‑raiser on planned updates and launches to ensure an optimal CX, current and future.

Basic Qualifications

• Bachelor’s degree or equivalent.
• Experience managing cross‑functional projects and initiatives.
• 6+ years of experience in sales, marketing, or related field.
• 2+ years of experience in customer experience (CX) strategy or design.
• Demonstrated track record of developing and implementing customer‑centric strategies.

Preferred Qualifications

• Experience interpreting data and making business recommendations.
• Experience effectively communicating complex concepts through written and verbal communication.
• Experience working with fast‑moving, high‑performance teams and driving innovative solutions tailored to unique business environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits: Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.