Specialist, Hotel Promotion

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations worldwide. We give our guests the Medallion Class experience that others simply cannot. The Love Boat promises something for everyone.

We are seeking an exceptional Specialist in Hotel Promotions to fill this role, based in our Naples office.

Here is a summary of what Princess is looking for in its Specialist, Hotel Promotions. Is this you?

Responsibilities

• Coordinate the promotion process for eligible employees, including both Fast-track Operations-Approved Promotions.
• Review promotion recommendations submitted via performance appraisals and ensure alignment with company policy.
• Track and monitor promotion recommendations, ensuring fairness and consistency by applying priority criteria to determine the order of promotion consideration.
• Track and monitor acting promotions, ensuring compliance with established timelines
• Issue formal Promotion Letters in coordination with Planning, Fleet Compensation, and FRST
• Assist in updating and maintaining promotion policy documents, templates, and SOPs
• Maintain promotion records and audit trails in the system of record (e.g., HRIS/Pinpoint)
• Support data integrity and reporting on promotion activity, trends, and cycle effectiveness.
• Provide guidance and clarification to stakeholders regarding promotion policies and procedures.
• Champion the Company’s Culture Essentials and ensure they are inculcated across all facets of operations.
• Collaborate with Operations to initiate and manage promotion reviews for supervisory and officer-level roles.
• Work closely with onboard HR Officers and Global Talent Partners (GTPs) to ensure accurate promotion documentation for teammates both onboard and on leave.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field (preferred).
• 2–4 years of experience in HR administration, talent operations, or employee lifecycle coordination.
• Familiarity with HRIS systems and workforce planning tools.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Understanding of crew operations or maritime HR processes.
• Prior experience with promotion or performance management systems.
• Proficiency in Microsoft Office and/or Google Workspace.
• Experience working in a fast-paced, cross-functional environment, ideally within a global or maritime organization.

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection, and the health, safety, and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement, and our Core Values at:

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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