Solutions Consultant

Job Title: Solutions Consultant

Company Type: End Client

Employment Type: Full-Time

Work Arrangement: Hybrid in Milan

Contract Type: Direct hire with our client

Salary range: €55.000 - €65.000 + Benefits

What You’ll Be Doing

You will lead customer projects to implement a cloud-based business solution, helping clients move from their current ways of working to a more digital, connected process.

You will translate what the customer needs into a clear solution plan, work closely with internal teams to build and configure it, and make sure the customer is confident using it from kick-off through go-live and early support.

Key Responsibilities

• Engage with clients to understand their business needs and define high-level requirements
• Translate customer needs into clear functional and technical specifications.
• Work with internal teams to align on the solution approach and ensure it is delivered correctly
• Support development and delivery teams by clarifying requirements and removing blockers
• Confirm feasibility and support User Acceptance Testing to validate the solution with the customer
• Train customer teams on how to use the solution, including initial setup, data loading, and post go-live support
• Run project kick-offs and set up the right project structure, meetings, and communication routines
• Serve as the main customer contact, managing expectations and building strong working relationships
• Manage scope, timeline, resources, budget, and quality to ensure successful delivery
• Track progress and readiness across project phases, ensuring key milestones are met
• Identify risks early and put mitigation actions in place
• Manage change requests and clearly communicate impacts on scope, timeline, and cost
• Provide regular project status updates to internal and customer stakeholders
• Coordinate with internal stakeholders to define project scope and boundaries.

What We Look for in You

• A Master’s degree in software engineering, computer science, information systems, digital technologies, electronics, or a related field.
• Experience delivering enterprise software implementations (for example PLM, PDM, ERP, CRM, or similar platforms)
• Understanding of fashion/clothing processes is a plus (for example planning, costing, design, development, sourcing, manufacturing, supply chain, quality)
• Strong ability to understand business needs and turn them into practical solution designs
• Comfort working with business systems and data, including how solutions integrate with other tools
• Strong requirements gathering skills, with the ability to document and validate needs clearly
• Ability to manage stakeholders across customer and internal teams, keeping everyone aligned
• Good project planning skills, including risk management, cost awareness, and progress tracking
• Familiarity with project management ways of working and common tools
• Strong organizational skills, including time management and documentation discipline.

What You Need To Do Next

If this role sounds interesting, and you think you have the required experience, please contact me directly.

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