Solution Manager / Product Manager

Context:

Located in Trace One Solutions Management Group , the Solution Manager (SM) will effectively own, manage designated product/solution offering(s) to achieve best-in-market products and solutions that delight our internal and external customers and stakeholders. Overall, the SM is accountable for developing a product strategy leading to the market and commercial success of the holistic product.

Key Responsibilities:

• You develop, communicate and implement the product strategy for the company's portfolio of existing solutions in line with the company's strategy.


• You conduct market, competition and legislative analyses in order to develop the product offer in accordance with market trends and customer needs.


• You collect, analyze and prioritize development requests from customers in order to maximize retention.


• You define and plan the roadmap.


• You define the key business features and ensure that the expectations of the Product & Design teams are well understood.


• You contribute to the development of the documentation accompanying each release.


• You define and optimize the business model of each solution, and you develop and propose pricing models.


• You lead user groups related to the planning of the roadmap.

Cross-functional Collaboration Matrix:

• Product Owners/Product Managers


• Program/Technical Project Managers


• Project Delivery teams – BAs, DEV/UI/UX engineers, QA, technical writers


• Professional Services


• Global Sales / Pre-sales teams


• Product Marketing Teams


• Customer Ops Teams

Missions:

Market Discovery:

• identify market opportunities & trends for the product of competence they are accountable for;


• understand the competition features and proposition;


• attend industry events and relevant customer/prospect meetings (early adopters, periodic product feedbacks, major critical deals);


• contribute to the analysis of propositions, segmentation and discovery produced by Strategic Innovation & Product Partnership.

Product Performance:

• Review data, KPIs & reports on products to understand and act on product status health

Product Roadmap:

• Own and manage the RFE process for the product of competence (review, prioritize, discuss needs and requirements);


• Define, maintain, present to the company and externally the Product Roadmap.

Key skills and requirements:

• Minimum 3 years of experience as a Product Manager in the software industry


• Proven ability to work with cross-functional teams


• Strong communication and organizational skills


• Familiarity with the grocery retail and food & beverage industries


• Professional working proficiency in Italian language.


• Proficient in English, both in written and verbal communication.

What can you expect from us?

• Space and encouragement to suggest ideas and solutions


• International and multicultural environment


• ⬆️Interesting internal growth