Solution Delivery Specialist

Responsibilities of the role:

- Follows up solution implementation and ensure consistency between initial requirement and final delivery;

- Execute test phases for internal functional test and customer validation;

- Participates totest plan definition, design and execute test scripts;

- Supports operation in processes understanding, adoption and Acceptance Testing;

- Be the point ofcontact between the software factory and business operation;

- Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing;

- Highlights gapsand share solution proposal;

- Reports bugs, support in identifying problems and provide resolutions using root cause analysis;

- Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;

- Explains processes designed and new functionalities to operation key users;

- Report progressaccording to KPI’s identified;

- Communicates and exchange with the customer and internal stakeholders.

Requirements:

- Degree in Information Systems, Computer Science or Engineering is preferred;

- Proven experience in the supply chain and logistics industry;

- Hands-on WMS experience, Blue Yonder knowledge is a plus;

- Preferable 1-2 years in software delivery;

- Quickly learn and achieve proficiency in new software applications and technologies as needed;

- Demonstrate attention to detail, problem solving;

- Strong attitudefor understanding and analysing large amounts of data from multiple sources;

- Present organized and thorough information and data appropriate for intended audience;

- Ability to be summarize and be concise;

- Provide timely and professional support to all internal/external customers and vendors;

- Plan regular self-workload in a dynamic environment where priorities can quickly change;

- SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus;

- Team-oriented. Consults with team members and management as needed to complete assigned responsibilities;

- Comfortable working in a matrix environment;

- Fluent in Italian and English. Any additional European language is considered a plus (ideally French).

What we offer:

- Dynamic organization in which development and own input is key;

- Entrepreneurial, open and informal organizational culture;

- Working together with a friendly team to achieve a good result.