Software Tester & Functional Analyst

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately‑owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one‑vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross‑country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

To support our continuous growth, we are looking for a Software Tester / Functional Analyst to join our Documentation Team.

The ideal candidate has a solid background in manual software testing, a strong knowledge of testing strategies, hands‑on experience in functional analysis, and the ability to work effectively in a global, multicultural environment.

In this role, you will be responsible for ensuring the quality, functionality, and reliability of software solutions by applying rigorous testing and validation processes and by contributing to the definition of clear and complete functional specifications.

You will work closely with Business Analysts and Development Teams to understand business requirements, translate them into functional specifications, support developers during implementation, and ensure product quality throughout the entire software development lifecycle—from early design stages to final validation and user acceptance.

KEY RESPONSIBILITIES

• Design, develop, and execute comprehensive test plans and test cases for web applications, desktop applications, APIs, and backend services , ensuring full coverage of functional and non-functional requirements.
• Analyse business requirements, technical specifications, and system designs to define appropriate testing strategies.
• Perform functional, integration, system, and regression testing.
• Coordinate and oversee the creation and execution of manual test cases performed by junior testers.
• Identify, document, and track defects through structured reporting using test and defect management tools (e.g. Azure DevOps).
• Collaborate closely with Developers and Business Analysts to analyse issues and support defect resolution.
• Monitor and report testing progress , milestones, and defect lifecycle, providing regular status updates to stakeholders.
• Organize and lead User Acceptance Testing (UAT) sessions in collaboration with business users.
• Contribute to the definition, continuous improvement, and standardization of testing processes, methodologies, and best practices.
• Analyse functional and business requirements to identify gaps, inconsistencies, and potential risks.
• Create, refine, and maintain Product Backlog Items (PBIs) based on business and product owner requirements.
• Produce high‑quality functional documentation, user guides, and supporting materials.

QUALIFICATION AND EXPERIENCE

• Minimum 4 years of experience in Software Testing or Quality Assurance roles.
• At least 1 year of experience in Functional Analyst activities (e.g. PBI creation, functional documentation, user guides).
• Proven experience in functional and regression testing of complex software applications.
• Strong knowledge of test design techniques, testing methodologies, and QA best practices.
• Hands‑on experience with test management and defect tracking tools (e.g. Azure DevOps, Jira).
• Experience in coordinating testing activities and supporting junior team members.
• Solid experience in API testing using tools such as Postman.
• Good knowledge of SQL.
• Strong analytical, problem‑solving, and organizational skills, with high attention to detail.
• Fluent English, both written and spoken.
• Ability to work effectively in team‑based, multinational environments and communicate with both technical and business stakeholders.

NICE TO HAVE:

• ISTQB Certification is highly preferred.
• Basic knowledge of performance testing (tool Jmeter).

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.