Service Strategy & PMO Project Manager (m/f/d)

Your Responsibilities

• Lead and deliver strategic transformation projects within the Service organization, ensuring clear plans, milestones, and measurable outcomes.
• Coordinate cross‑functional teams and manage stakeholder communication to ensure alignment, transparency, and successful adoption of new processes and systems.
• Analyze service performance data to identify improvement opportunities and provide actionable recommendations to enhance quality, efficiency, and scalability.
• Track key metrics, monitor project progress, and support leadership reporting on transformation initiatives.
• Promote continuous improvement by applying best practices in project and change management, capturing lessons learned, and strengthening team capabilities.

Your Qualifications & Skills

• Bachelor’s degree in Engineering, Business, Operations Management, or similar; Master’s degree is a plus, along with 3‑5 years of experience managing or supporting cross‑functional projects in corporate or consulting environments.
• Hands‑on experience in change management, process improvement, or systems implementation, with a proven ability to work effectively with cross‑functional teams and senior stakeholders.
• Experience in technology, manufacturing, automotive, or energy sectors is beneficial, as well as familiarity with service operations such as field service, warranty, spare parts, or customer support.
• Strong project management and organizational abilities, strategic and analytical thinking, clear communication and stakeholder influence, and a collaborative, pragmatic approach to driving change in complex environments.
• Excellent knowledge of English, Italian and German as an advantage.

OUR COMMITMENT

• Innovative work environment in a young, dynamic team.
• High‑tech projects in the future‑proof sector of e‑mobility.
• Opportunities for advancement in a growing company.
• A wide range of further training opportunities.
• Attractive bonus system and performance‑related pay.
• Additional company benefits.

WHY ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting‑edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

WHAT MAKES WORKING FOR US SPECIAL

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast‑growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!

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