Service Sales Engineer

Busch Vacuum Solutions is a global leader in industrial vacuum technology, offering a range of high-performance pumps and systems across more than 44 countries. We are seeking a Service Sales Engineer to support the Italian market and drive growth in our service business.

Position

Service Sales Engineer – Italian Market

Responsibilities

• Sell the full Busch Group service product portfolio to customers across the Industrial market in Italy.
• Achieve service sales targets for all relevant Italian markets, defining and aligning growth objectives with Sales and Marketing teams.
• Develop service sales strategies for accounts based on current business and long‑term plans.
• Stay updated on industry trends, technological advancements, and competitive services.
• Identify and pursue new service sales opportunities with existing and potential clients.
• Collaborate with the sales team to generate leads, manage opportunities, and convert prospects into clients.
• Define, negotiate, and formalize service contracts, ensuring alignment with technical requirements and company policies.
• Create value‑based service proposals that integrate maintenance, digital tools, and lifecycle support.
• Promote data‑driven and IoT‑enabled service solutions to enhance system reliability, predictive maintenance, and customer value.
• Work closely with the technical team to develop customized solutions that meet client requirements.
• Collaborate with internal teams, including engineering, marketing, and customer support, to ensure a seamless customer experience.
• Submit service sales forecasts backed by market trends and competition analysis.
• Use C4 SAP CRM to manage opportunities, track customer interactions, and ensure accurate sales reporting.
• Comply with all health and safety initiatives and maintain a safe workplace.

Qualifications

• Bachelor’s degree in Mechanical, Electromechanical Engineering, or equivalent.
• Minimum of 4 years of sales or engineering experience in a service or aftermarket business environment.
• Strong ability to manage multiple priorities independently in a fast‑paced environment.
• Deep knowledge of the company’s purpose, values, code of conduct, business model, services, and pricing structure.
• Customer‑service focus with a sense of urgency to meet or exceed expectations.
• Excellent communication skills at all levels, both internally and externally.
• Fluent in Italian and English (spoken and written).
• Proficiency with Microsoft Office tools, CRM systems, and SAP Fiori (plus).
• Valid driver’s licence (B) and willingness to travel up to 50% within Italy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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