Service Sales Engineer Edwards Vacuum, Centre-South Italy

Service Sales Engineer (Edwards Vacuum, Centre‑South Italy)

As a Service Sales Engineer for Edwards Vacuum, Centre‑South Italy, your mission is to handle the sale of service products related to a wide range of vacuum pumps. The SSE will aim to shift customers from reactive to preventive maintenance by promoting multi‑year maintenance agreements whenever possible. You will report to the Regional Service Sales Manager Italy and Iberia.

Responsibilities

• Manage business relationships with customers and potential customers in the territory of competence, trying to achieve the assigned sales targets.
• Contact and visit customers directly by promoting service solutions that meet customer needs and expectations, using the sales tools provided.
• Promote medium‑to‑long term service solutions that grant customer loyalty by proposing multi‑year maintenance agreements in line with divisional strategies.
• Record activities in the CRM, developing and maintaining an accurate sales funnel, and follow up on opportunities created to improve the win rate.
• Build a network of key contacts and relationships within existing customers to ensure loyalty to the brand and gain timely insight into potential business opportunities within customer plants.
• Manage leads coming from different channels (proactive calls, visits to the website, request forms, RFQs, etc.).
• Actively participate in marketing campaigns to promote products, events and initiatives dedicated to customers.

Qualifications

• Minimum 2 years B2B sales experience in industrial contexts.
• Residence in the assigned area (Central and Southern Italy).
• Availability to travel in the assigned territory (50/60% of the time).
• Diploma or degree, preferably in a technical field.
• Knowledge of MS Office.
• Good communication and presentation skills.
• Good knowledge of English.

Benefits

Attractive Compensation and Benefits Package.

Job Location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at the office in Avezzano, Italy (IT).

Company

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value‑added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells, as well as a range of industrial processes including power, glass, metallurgy, pharmaceutical and chemical applications and scientific instruments in R&D.