Service Management Lead- Remote/On-Site, NATO Secret Clearance

A service management organization in Italy is seeking a qualified professional responsible for customer-facing service management activities. The role includes managing service delivery, ensuring alignment with Service Level Agreements and customer expectations. Candidates must have a NATO SECRET security clearance and at least 2 years of experience in ICT service management. Strong communication and analytical skills are essential, along with the ability to work in a team. The position involves 38 hours of work per week, with a possibility of on-site and remote work.
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