Service Engineering Junior Specialist

Who we are:

At Caracol, we're not just changing the game: we’re redefining the rules of the manufacturing world and expanding the boundaries of what’s possible.

Since our foundation in Milan, Italy, in 2017, we’ve been on a mission to revolutionize Large Format Additive Manufacturing (LFAM) . By pioneering cutting-edge technology, we tackle the most complex challenges across aerospace, marine, energy, design, and architecture industries.

Our solutions combine advanced robotics, patented extrusion systems and our proprietary Eidos Manufacturing software , enabling high-performance, large-scale production with unmatched efficiency and sustainability.

Central to our innovation are our flagship platforms: Heron AM , for 3D printing of large-scale composite parts and Vipra AM , to produce large-scale metal components.

With Europe’s largest LFAM production center, a facility in Austin, TX, and an office in Dubai, Caracol operates on a truly global scale where innovation, collaboration, and passion drive everything we do.

Join Caracol and be part of a diverse, talented team pushing the boundaries of additive manufacturing and shaping a more sustainable future !

BUILD BEYOND POSSIBLE, WITH ADDITIVE MANUFACTURING

Who we are looking for:

As a Junior Service Engineering Specialist, you will support the delivery and installation of our automation and robotic solutions. Working under the guidance of senior team members, you will gain hands-on experience with system configuration, on-site activities, and client support. Collaborating with the engineering team, you'll drive process improvements and innovations.

Few examples of responsibilities:

• Installation support : assist in system installation, configuration, and testing under the supervision of senior engineers.
• On-Site operations : support field service activities, helping ensure smooth delivery and commissioning of equipment.
• Client assistance : provide basic support to clients during integration phases, helping identify and escalate issues.
• Technical learning : build familiarity with key technologies (e.g., Siemens, ABB) and contribute to team knowledge by documenting lessons learned.
• Reporting : Help prepare simple reports and technical documentation related to service activities.

Ideal Background:

• Diploma or Bachelor’s Degree in Mechanical, Mechatronic, or Industrial Engineering (or currently pursuing one)
• Up to 1–2 years of experience in a technical, service, or maintenance-related role
• Genuine interest in automation, robotics, and industrial technologies
• Basic understanding of system integration, PLCs, or industrial machines is a nice to have
• Proficiency in English and Italian

What we offer:

• Competitive salary
• Opportunity for career advancement
• Friendly, international and innovative work environment
• Continuous learning and development opportunities

Caracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in shaping the future of Additive Manufacturing! Apply today and be part of our success story.