Service Engineer (Solar Industry)

Service Engineer (Renewable Energy / PV Industry) Company Introduction Our client is a globally recognized provider of innovative photovoltaic (PV) system solutions, with more than a decade of industry expertise. The company specializes in the design and manufacturing of intelligent solar tracking systems, ground-mounted structures, and distributed PV solutions. With a strong international footprint across 80+ countries, it partners with leading renewable energy developers to support large-scale solar projects worldwide. Position Overview We are seeking an After-Sales Service Specialist to join the global service team. This role will act as the key interface between customers and internal technical teams, ensuring efficient handling of post-installation issues, spare parts management, and continuous service improvement. The position plays a critical role in maintaining customer satisfaction and ensuring stable operation of PV power plant systems. Key Responsibilities Serve as the primary contact for after-sales support, managing customer inquiries, fault reports, and spare parts requests related to PV mounting and tracking systems Assess issue urgency and coordinate escalation of critical cases that may impact plant performance or system uptime Work closely with engineering, technical, and field service teams to drive timely issue resolution and ensure full case closure Maintain regular communication with customers to collect feedback and identify opportunities for product and service improvement Manage regional spare parts demand forecasting and inventory coordination to ensure timely availability and supply continuity Track after-sales service data and prepare operational reports, including complaint trends, spare parts consumption, and service performance metrics Requirements xpavfwm 1–3 years of working experience in a relevant field Bachelor's degree or above;

Dopo aver letto questa descrizione, invii il suo CV e le eventuali informazioni aggiuntive richieste facendo clic sul pulsante di candidatura. engineering or related disciplines preferred Prior experience in the photovoltaic, renewable energy, or industrial equipment sector is highly desirable Basic understanding of electrical systems or mechanical equipment is an advantage Strong communication, coordination, and problem-solving abilities with a customer-centric mindset Proficient in Microsoft Office tools (Excel, Word, PowerPoint) Fluent in English; Italian language proficiency can be used as a working language