Senior VicePresident, Global RevenueCycle Management

ClinicMind’s core values—Excellence · Learning · Teamwork guide everything we build.
With150 in‑house analysts, half a dozen BPO partners, and a proprietary billing platform, we now need a P&L‑owning executive to deliver best‑in‑class collections, continue to improve performance, automate, and meet the RCM needs of a rapidly growing client base.

Mission for This Role (First12 Months)

1. Raise Net Collections to≥97% while cutting Denial Rate below4%.

2. Reduce DSO to90, Cost‑to‑Collect.

1. Champion RPA (Robotic Process Automation), AI‑denial prediction, and payer‑API integrations; build ROI cases and run UAT (User Acceptance Testing)

2. Lead quarterly Lean/Six‑Sigma Kaizen events

1. Scale, coach, and performance‑manage teams of 50‑500 team members across coding, billing, collections, and analytics.

2. Embed Excellence, Learning, Teamwork via joint on‑shore/off‑shore OKR sessions, SOPs, and Continuous Training program.

1. Negotiate BPO rates, enforce turnaround‑time SLAs, and run continuous quality audits.

2. Ensure HIPAA, payer‑policy, and SOC‑2 compliance; serve as primary audit contact.

1. Partner with Engineering on RCM roadmap; Finance on cash‑flow forecasting; Sales on client RCM onboarding.

Responsibilities and Qualifications

• 10+years leadership of high‑volume (>$500M) RCM organizations, including offshore BPO governance.

• Proven record of reducing DSO ≥20% and Denials ≥30% within 12months.

• Hands‑on experience steering EHR/RCM product backlog or large‑scale automation roll‑outs.

• Deep knowledge of chiropractic, physical therapy, and mental health payer rules and coding compliance.

• Data‑driven operator; expert with SQL/Looker/Power‑BI and at least one modern billing platform.

• Bachelor’s in Business/Health Admin; MBA/MHA or Six‑Sigma Black Belt preferred.

• Communicates with radical candor; builds trust across cultures and time zones.

• Coaches leaders through change; celebrates wins and learns from misses.

• Operates as an owner—fixes what’s broken before being told.

Why ClinicMind

• Lead a 150‑person team inside a fast‑growing SaaS + services platform.

• Direct influence over product automation roadmap and AI investments.

• Competitive salary, performance bonus tied to the KPIs above, equity option pool.

• Permanent Work From Home

Must Have:

1. High comfort level working on Eastern Time Zone/US Shift
2. Good internet access at home
3. Mobile Hotspot
4. Laptop/Desktop with at least 16 GB