Senior/Staff UX Researcher

Overview

Senior/Staff UX Researcher position in Italy. The role offers a unique opportunity to shape and establish the UX research function within a fast-growing, AI-powered product organization operating across Europe and beyond. You will act as the first dedicated UX Researcher, turning complex user behavior into clear, actionable insights that guide product direction. This is a strategic role that combines hands-on research with the creation of scalable research systems in a remote-first, highly collaborative environment.

Accountabilities

• Establish and scale the UX research practice, including tools, processes, and frameworks
• Build research operations infrastructure such as participant recruitment systems and insights repositories
• Design and maintain scalable ResearchOps systems including segmentation, databases, and consent workflows
• Lead strategic research initiatives including personas, JTBD, and user segmentation studies
• Translate qualitative and quantitative insights into actionable product recommendations
• Partner with product, design, and data teams to influence roadmap and prioritization decisions
• Mentor and enable cross-functional teams to conduct high-quality user research
• Evangelize user-centric thinking across the organization and embed research into decision-making

Requirements

• 5-7 years of experience in UX research, ideally in B2B or technical product environments
• Strong mixed-methods research expertise including generative and evaluative studies
• Proven experience building ResearchOps infrastructure (recruitment systems, participant panels, tooling)
• Strong understanding of product strategy, OKRs, and prioritization frameworks
• Experience working closely with product and engineering teams in fast-paced environments
• Ability to translate complex research findings into clear, influential narratives
• Experience mentoring teams and enabling others to conduct research effectively
• Hands-on experience with AI tools and interest in their application in research workflows
• Strong understanding of GDPR, privacy, and ethical research practices
• Experience with remote or distributed research is a strong plus
• Familiarity with PLG environments is an advantage
• Strong communication and stakeholder management skills in English

Benefits

• Competitive compensation package aligned with experience
• Equity participation in a high-growth company
• Flexible remote-first working model across Europe
• Generous vacation allowance depending on location
• Health, wellness, pension, and insurance benefits based on country standards
• Annual learning and development budget for training, events, and coaching
• Unlimited access to AI tools to support productivity and innovation
• Remote work flexibility with occasional team off-sites
• Strong culture of transparency, autonomy, and collaboration
• Additional perks such as open-source contributions support and company-wide hackathons

Data Privacy Notice

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.