Senior Sales Development Representative - Italy

My client is a global Payment Service Provider with a local office in Milan. They have a dynamic, diverse and growing commercial team covering Sales, Relationship Management, Solution Consulting and Implementation. They maintain a strong presence across key market verticals and participate in major industry events throughout the year. Their people are central to their success, and they actively encourage career growth and professional development as part of their long-term people strategy.

What you will be doing:

• Pre-qualifying inbound sales leads from various channels (telephone, website, trade shows, company events, etc.), following structured lead generation best practices including rating systems, pre-call preparation and call guides.
• Generating new sales opportunities through outbound outreach aligned with lead generation programs.
• Maintaining accurate sales lead documentation and CRM records.
• Nurturing early-stage opportunities to ensure consistent communication prior to entering the formal sales cycle.
• Supporting strategic and targeted sales and marketing campaigns through comprehensive data collection.
• Tracking and evaluating campaign effectiveness and reporting insights to management.
• Supporting enterprise-wide lead generation initiatives and monitoring performance of marketing programs to drive revenue into the sales pipeline.
• Demonstrating strong product knowledge across one or more business lines and executing lead generation activities accordingly.
• Ensuring timely follow-up by assigned sales executives and facilitating progression of qualified leads through the sales process.
• Preparing lead generation reports and presenting findings, including clear interpretation of results, root causes and recommended next steps.
• Identifying areas of opportunity, preparing business presentations and executing initiatives with relevant business units.
• Gathering and maintaining competitive intelligence and contact data to support future sales and marketing efforts.

What you will need:

• Bachelor’s degree in Business, Marketing, Communications or a related field (or equivalent combination of education and experience).
• Fluency in English and Italian.
• 3–5 years of experience in Sales, Inside Sales and/or Lead Generation, ideally with leadership exposure.
• Strong management, organizational, team-building, coaching and mentoring skills.
• Solid understanding of financial and/or payment technology solutions, including systems, applications and banking practices.
• Excellent verbal and written communication skills, including presentation capabilities.
• Ability to communicate effectively with stakeholders at all levels in a structured and professional manner.
• Strong productivity, planning and workload management skills.
• Sound decision-making and problem-solving abilities.
• Experience within Payments and/or FinTech.

What’s on offer:

• Competitive salary and benefits package.
• Access to career development tools, resources and progression opportunities.
• The opportunity to work on complex and relevant challenges within the payments industry.
• Time and support to contribute to charitable initiatives and community engagement.