Senior Process Analyst

Mission: Empowering the evolution of Global Technologies by defining and enhancing GT processes, facilitating their implementation and verifying compliance with audits, checking and validating the quality of deliverables, maintaining a data‑driven approach through KPI monitoring and driving continuous improvement of the skills of GT people.

Responsibilities

Implement Quality Assurance organizational standards, processes, tools, metrics and methodologies to ensure that Global Technologies has the right mix of methodologies, tools, and skills.

Plan and schedule activities and propose corrective actions to stay on schedule.

Execute activities following agreed plans and schedules, implementing the methodologies defined at organization and project level.

Work with professionalism, structure and method, focusing on continuous improvement and innovation.

Accept and meet challenging schedules.

Identify risks and issues affecting activities and propose preventive and corrective actions.

Analyze feedback from customers regularly to identify their needs, clarify expectations, understand their definitions of quality and guide their quality improvement process.

Propose process improvements related to activities.

Ensure application of company security policies and guidelines.

Act as a problem solver.

Operate regularly in a multi‑country, multi‑cultural environment encouraging collaboration and proactive approaches to overcome challenges.

Contribute to team goals by integrating own work with peers and fostering a teamwork attitude.

Continuously improve technical skills.

Continuously improve communication skills.

Qualifications

Bachelor’s degree in computer science, information systems, mathematics, physics or related discipline, or equivalent education or demonstrated experience.

B2 English level (intermediate) according to Common European Framework of Reference for Languages.

Nice to have: ITIL Foundation, Certified Scrum Master, CAPM/PMP Certification.

Benefits CRIF is committed to creating a diverse, inclusive work environment and promoting equal opportunities throughout the employee life cycle. We aim to attract and retain the best people while embracing gender, age, culture, religion, and disability diversity.

Type of contract: Permanent.

Annual salary starts from €32,000 gross per year. The final compensation package, including any variable components (such as MBO) or additional benefits, will depend on the assessment of the candidate’s profile against the role requirements.

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